Wellness Products

SweetSuh Cosmetics Policies

At SweetSuh Cosmetics, we want to make sure shopping at our welcoming Cosmetics Store is as enjoyable as possible. That’s why we’ve worked hard to make sure our store policies are fair, clear and transparent. You can find a full outline of our policies below. If you can’t find the information you’re looking for, get in touch. We look forward to serving you at SweetSuh Cosmetics.

RETURNS

All returns must be postmarked within 3 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at Sweetsuhco@gmail.com to obtain a Return Merchandise Authorization (RMA) number and return address. After receiving a RMA number, place the item securely in its original packaging. Please include your proof of purchase and the return form provided. Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 20 days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.

Please Note

  • [A 50% restocking fee will be charged for all returns

  • Sale items are FINAL SALE and cannot be returned.

QUESTIONS:

If you have any questions concerning our return policy, please contact us at:

Sweetsuhco@gmail.com.